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General Terms for user

These General Terms set forth the main terms and conditions applying to and governing the usage of the Diva taxi Services. In order to provide Transportation Services via using the Diva taxi Platform, you must agree to the terms and conditions that are set forth below.
  1. Definitions and Interpretation
In these Terms of Use, unless the context otherwise requires, the following expressions have the following meanings: “Account” means an account required for a Driver to access and/or use certain areas of Application, “Content” means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site, “Service Provider”  means any persons or corporation providing any services through the Diva taxi Applications, including but not limited to transportation, delivery, and food or beverage services, “Diva taxi” means all versions of the Diva taxi applications, “User” means a user or consumer of any Diva taxi Applications and/or a beneficiary to Services extended through our Application, “User Content” means any content submitted to Our Application by Users including, but not limited to include personal information, images, and all data, “We/Us/Our” means all licensees of the Diva taxi applications. More information about diva taxi is available at our website www.divataxi.net ​or on request by emailing info@divataxi.net
  1. Access to Our Application
The downloading and accessing of Our Application is free of charge. It is your responsibility to make any and all arrangements necessary in order to access Our Application. Access to Our Application is provided “as is” and on an “as available” basis.  We may alter, suspend or discontinue Our Application (or any part of it) at any time and without notice.  We will not be liable to you in any way if Our Application (or any part of it) is unavailable at any time and for any period.  We reserve the right to discontinue, stop or preclude you from accessing our Application at any time and for any period. We will not be liable to you in any way if such access is made unavailable to you at any time.
  1. Terms of Use 
We do not provide supply of goods, food or transportation services, and we are not a transportation carrier or food vendor. Our application allows Users to identify suppliers of transportation, delivery services, food and any other products or services displayed in the application.  It is up to the driver or supplier to decide whether or not to offer a ride or provision of any service to a User contacted through the Diva taxi Application, and it is up to the User to decide whether or not to accept any goods or services from any goods or service provider contacted through the Diva taxi Application. Any decision by a user to accept any goods or services once such User is matched through the Diva taxi Application is a decision made in such User’s sole discretion. Diva taxi offers information and a method to connect Diva taxi and Users with each other, but does not and does not intend to provide any services or act in a manner as a food supplier or transportation carrier, and bears no responsibility or liability for any services provided to any User by any service provider using the Diva taxi application. We will not be liable for any damages, direct, incidental and or consequential, arising out of the use of diva taxi, including, without limitation, damages arising out of communicating and or meeting with other participants of Diva taxi, or introduced to you via Diva taxi. Such damages include and are not limited to, physical damages, bodily injuries, death, and emotional distress and discomfort. We have no responsibility whatsoever for the actions or conduct of any service providers or Users. We have no obligation to intervene in any way in disputes that may arise between drivers, riders, or third parties. Responsibility for the decisions made regarding providing or accepting transportation rests solely with the User. Such users and Service Providers shall take reasonable precaution in all actions and interactions with any party they may interact with through the use of the services. We have no control over the identity or actions of the users and service providers and Diva taxi requests that users exercise caution and good judgment when using the services. Service providers and users use the services at their own risk. Any questions about the agreement, the practices of Services Providers, or your dealings with Service Providers please contact us at info@diva taxi.com.
  1. Accounts
Certain parts of Our Application (including the ability to purchase services from us) may require an Account in order to access them. A User may not create an Account if they are under Eighteen (18) years of age.  If a user is under Eighteen (18) years of age and wishes to use the parts of Our Application that require an Account, a parent or guardian should create the Account for him or her in their names and the User must only use the Account with their supervision. When creating an Account, the information a User provides must be true, accurate and complete. We shall rely on any information provided by a User as the true account of such information.  If any of the information changes at a later date, it is the User’s responsibility to ensure that the Account is kept up-to-date. If a User believes their Account is being used without their permission, please Contact Us immediately on the Diva taxi Customer Care Line.  We will not be liable for any unauthorized use of any Account. A User must not use anyone else’s Account without the express permission of the User to whom the Account belongs. Any personal information provided in a User’s Account will be collected, used, and held in accordance with the rights and obligations under the law, as set out in Clause 17. A User who wishes to close an account may do so at any time.  Closing an Account will result in the removal of a User’s information on the Application as far as can be ascertained.  Closing an Account will also remove access to any areas of Our Application requiring an Account for access. The uninstallation of Our Application does not necessarily mean the closure of an account. When an account is closed, any reviews or comments created on Our Site will be anonymized by removing the username.
  1. Cashless Earnings
In some jurisdictions, the Diva taxi Application may present users with the option to pre-pay for Diva taxi services using mobile money transfer, bank transfers or cash payments to drivers or merchants. This option is designed to improve the convenience and security for the User. Pre-paid Diva taxi balances do not constitute e-money or financial deposits. Prepaid Diva taxi balances are non-refundable and non-transferable unless explicitly stated in the terms of use of a particular jurisdiction. In some jurisdictions the Diva taxi Application may present users with the option to use their Diva taxi balance to purchase goods or services from other Service Providers or to transfer their Diva taxi balance to another User. The User is obligated to manage their account details in a secure and confidential manner and is responsible for ensuring that they do not disclose such information or make it available to third parties. If such information is used by unauthorized persons, Diva taxi shall not be liable for any damages or losses caused thereby. Diva taxi reserves the right to suspend cashless services or payment at any point. Diva taxi shall at any time suspend the cashless services without notice to the user where there is any indication of fraudulent or suspicious activity on the user account. The User is obligated to notify Diva taxi Customer Care without delay of any suspicious activity on his/her account that may lead to damage or loss.
  1. Intellectual Property Rights
With the exception of User Content (see Clause 7), all Content included on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labeled otherwise, belongs to or has been licensed by us. All Content (including User Content) is protected by applicable Ugandan intellectual property laws and treaties. You may not reproduce, copy, distribute, sell, rent, sub-license, store, or in any other manner re-use Content from Our Application unless given express written permission to do so by Us. A User may: Access, view and use Our Application in a web browser (including any web browsing capability built into other types of software or app); Download Our Application (or any part of it) for caching; Print one copy of any page(s) from Our Application; Download extracts from the pages on Our Application; and Save pages from Our Application for later and/or offline viewing. Our status as the owner and author of the Content on Our Application (or that of identified licensors, as appropriate) must always be acknowledged. A User may not use any Content saved or downloaded from Our Application for commercial purposes without first obtaining a license from Us (or our licensors, as appropriate) to do so.
  1. User Content
User Content on Our Site includes (but is not necessarily limited to) product reviews, comments etc. An Account is required if a User wishes to submit User Content. Please refer to Clause 3 for more information. A User agrees to be solely responsible for their User Content. Specifically they agree, represent and warrant that they have the right to submit the User Content and that all such User Content will comply with Our Acceptable Usage Policy, detailed below in Clause 12. A User agrees to be liable to us and will, to the fullest extent permissible by law, indemnify us for any breach of the warranties given by us under sub-Clause 6.2. A User will be responsible for any loss or damage suffered by us as a result of such breach. A User (or your licensors, as appropriate) shall retain ownership of their User Content and all intellectual property rights subsisting therein. When a User submits User Content they grant Us an unconditional, non-exclusive, fully transferable, royalty-free, perpetual, worldwide license to use, store, archive, syndicate, publish, transmit, adapt, edit, reproduce, distribute, prepare derivative works from, display, perform and sub-license the User Content for the purposes of operating and promoting Our Application. In addition, the User also grants Other Users the right to copy and quote their User Content within Our Application. We may reject, reclassify, or remove any User Content from Our Site where, in Our sole opinion, it violates Our Acceptable Usage Policy, or If We receive a complaint from a third party and determine that the User Content in question should be removed as a result.
  1.  Links to Our Application
A User may use or create a link to our Application provided that: It is done in a fair and legal manner; It is not done in a manner that suggests any form of association, endorsement or approval on Our part where none exists; A User does not use any logos or trademarks displayed on Our Application without Our express written permission; A User does not use our Application in a manner that causes damage to our reputation or to take unfair advantage of it. Framing or embedding of Our Application on other websites is not permitted without our express written permission.  Please contact us at info@divataxi.net for further information. A User shall not link to Our Application from any other site the main content of which contains material that: is sexually explicit; obscene, deliberately offensive, hateful or otherwise inflammatory; Promotes violence; Promotes or assists in any form of unlawful activity; Discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age; Is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person; Is calculated or is otherwise likely to deceive another person; Is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy; misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 7.4); Implies any form of affiliation with us where none exists; Infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trademarks and database rights) of any other party; or Is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence. The content restrictions in sub-Clause 8.7 do not apply to content submitted to sites by other users or drivers provided that the primary purpose of the site accords with the provisions of sub-Clause 8.7. A User, for example, is not prohibited from posting links on general-purpose social networking sites merely because another user may post such content. A Diva taxi Driver, however, is prohibited from posting links on websites which focus on or encourage the submission of such content from users.
  1. Links to Other Sites
Links to other sites may be included on Our Application. Unless expressly stated, these sites are not under our control. We neither assume nor accept responsibility or liability for the content of third-party sites. The inclusion of a link to another site on Our Application is for information only and does not imply any endorsement of the sites themselves or of those in control of them.
  1. Disclaimers
Nothing on Our website constitutes advice on which a user shall rely. It is provided for general information purposes only. Insofar as is permitted by law, we make no representation, warranty, or guarantee that Our Application will meet your requirements, not infringe on the rights of third parties, be compatible with all software and hardware, or that it be secure. We make reasonable efforts to ensure that the Content on Our Application is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date. Please note that this exception does not apply to information concerning services for sale through Our Site.
  1. Our Liability
To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Application or the use of or reliance upon any Content (including User Content) included on Our Application. To the fullest extent permissible by law, we exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Application or any Content included on Our Application. Our Application is intended for non-commercial use only. If you are a business user, we accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage. Reasonable skill and care shall be exercised to ensure that Our Application is free from viruses and other malware. However, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial-of-service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Application (including the downloading of any Content from it) or any other site referred to on Our Application. We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Application resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
  1. Acceptable Usage Policy
A User may only use Our Application in a manner that is lawful and that complies with the provisions of this Clause 12. A User must ensure that he or she complies fully with any and all local, national and/or international laws and/or regulations; A User shall not use Our Application in any way, or for any purpose, that is unlawful or fraudulent or for any purpose, that is intended to harm any person or persons in any way. We reserve the right to suspend or terminate access to Our Application if a user is in material breach of the provisions of this Clause 12 or any of the other provisions of these Terms of Use.  Specifically, we may take one or more of the following actions: Suspend, whether temporarily or permanently, your Account and/or your right to access Our Site; Remove any User Content submitted by a User that violates this Acceptable Usage Policy; issue you with a written warning; Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach; Take further legal action against you as appropriate; Disclose such information to law enforcement authorities as required or as we deem reasonably necessary; and/or any other actions which we deem reasonably appropriate (and lawful). We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that we may take in response to breaches of these Terms of Use.
  1.  Changes to these Terms of Use 
We may alter these Terms of Use at any time. If we do so, details of the changes will be highlighted at the top of this page and a prompt may pop up at the time of your next usage of our application after such changes have been made. Any such changes will become binding on the user upon the first use of Our Application after the changes have been implemented. A User is therefore advised to check this page from time to time to acquaint themselves with any new changes that may have been affected.
  1. Contacting Us
To contact us, please email us at info@divataxi.net or using any of the methods provided on our contact page at www.divataxi.net
  1. Communications from Us
If we have a User’s contact details (if, for example, a User has an Account), we may from time to time send you important notices by email or pop up during the use of Our Application.  Such notices may relate to matters including, but not limited to, service changes, changes to these Terms of Use, Our Terms of Sale, and changes to your Account. For questions or complaints about communications from us, please contact us at info@divataxi.net  17.   Law and Jurisdiction These Terms and Conditions, and the relationship between the User and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the Ugandan laws and the goods or services available in the Application are provided. If a User is a consumer, any dispute, controversy, proceedings or claim between him or her and Us relating to these Terms and Conditions, or the relationship between him or her and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of the country in which the Application is licensed and in which the goods or services available in the Application are provided. If a User is a business, any disputes concerning these Terms and Conditions, the relationship between the User and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of the country in which the Application is licensed and in which the goods or services available in the Application are provided.      

General Terms for Driver

These General Terms set forth the main terms and conditions applying to and governing the usage of the Diva taxi Services. In order to provide Transportation Services via using the Diva taxi Platform, you must agree to the terms and conditions that are set forth below.
  1. Definitions and Interpretation
In these Terms of Use, unless the context otherwise requires, the following expressions have the following meanings: “Account” means an account required for a Driver to access and/or use certain areas of Application, as detailed in Clause 4 “Content” means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; “Driver” means an independent business person operating as a motor car transportation provider for people or goods. “Diva taxi” means all versions of the Diva taxi applications. “Diva taxi Driver” means a driver who has successfully completed all the necessary steps to register on the Diva taxi application and has subsequently been provided with an Account. “Service Provider” means any individual or business, including Drivers, offers goods or services to Customers/Users on the Diva taxi platform. “User” means a user or consumer of any Diva taxi Applications and/or a beneficiary to Services extended through our Application “User Content” means any content submitted to Our Application by Users including, but not limited to include personal information, images, and all data “We/Us/Our” means all licensees of the diva taxi applications.
  1. Our Application Any Driver seeking to become a Diva taxi Driver must first apply for and succeed in passing all the necessary requirements, including but not limited to: interview, satisfactory completion of background checks, completion of training, and verification of vehicle. We reserve the right to discontinue, stop or preclude anyone from accessing our Application at any time and for any period. I Will not be liable to you in any way if such access is made unavailable to you at any time. It is the responsibility of the Diva taxi Driver to make any and all arrangements necessary in order to access Our Application. Any Diva taxi Driver who is unable to access the Application should contact us for clarification and guidance. Access to Our Application is provided “as is” and on an “as available” basis.  We may alter, suspend or discontinue Our Application (or any part of it) at any time and without notice.  We will not be liable to you in any way if Our Application (or any part of it) is unavailable at any time and for any period.
  2. Terms of Use Diva taxi Drivers remain fully independent business people. The Diva taxi application is a mechanism for a Diva taxi Driver to connect with Users, to whom they may wish to provide Services. Neither the provision of access to the Diva taxi application nor any other action by Diva taxi constitutes an employment agreement or contract for services. We have no responsibility whatsoever for the actions or conduct of any service providers or Users. We have no obligation to intervene in any way in disputes that may arise between drivers, riders, or third parties. Responsibility for the decisions made regarding providing or accepting transportation rests solely with the User and the Driver. We will not be liable for any damages, direct, incidental and or consequential, arising out of the use of Diva taxi, including, without limitation, damages arising out of communicating and or meeting with other participants of Diva taxi, or introduced to you via Diva taxi. Such damages include and are not limited to, physical damages, bodily injuries, death and emotional distress and discomfort. Diva taxi Drivers shall take reasonable precautions in all actions and interactions with any party they may interact with through the use of the services. Diva taxi has no control over the identity or actions of the users and service providers and Diva taxi requests that users exercise caution and good judgment when using the services. Service providers and users use the services at their own risk. Diva taxi Drivers are required to adhere to the Diva taxi Code of Conduct in the relevant country when using the Application or any other Diva taxi equipment. The Code of Conduct will be provided to the Diva taxi driver during the registration process and will be updated from time to time. It is the responsibility of the Diva taxi driver to ensure that they are familiar with the latest version of the Code of Conduct. The Diva taxi application provides fair and transparent prices for both Drivers and Users. Diva taxi Drivers agree to adhere to the pricing set out by the Diva taxi application. Any Diva taxi wishing to understand the way in which the Diva taxi application calculates prices or who believes there has been an error in pricing should contact the Diva taxi service desk and provide full details. We will from time-to-time offer incentives to Diva taxi Drivers for meeting specified performance targets. Diva taxi also reserves the right to make deductions from Diva taxi Driver earnings for failure to meet specified performance targets. All programs of Performance Incentives or Performance Sanctions will be communicated to Drivers by Us through SMS, in-app notifications or announcements and posters at Diva taxi offices. It is the responsibility of the Diva taxi Driver to clearly monitor all communications and ensure that they are aware of any changes in program of Incentives and Sanctions. We reserve the right to charge a commission or other service fee to Diva taxi Drivers for access to the Diva taxi platform. Such charges will be communicated to Diva taxi Drivers in advance. It is the responsibility of the Diva taxi Driver to clearly monitor all communications and ensure that they are aware of any changes in the structure of pricing. Any questions about the agreement, the practices of Diva taxi, or your dealings with us please contact us at info@divataxi.net.
  3. Accounts Once a Driver is approved as a Diva taxi Driver he/she will be provided with an account. When registering as a Diva taxi Driver and creating an Account, the information the Driver provides must be accurate and complete.  If any of the information changes at a later date, it is the Driver’s responsibility to ensure that the Account is kept up-to-date. It is the responsibility of the Diva taxi driver to protect their account details and ensure that no-one else gains access. Any unauthorized access to a Diva taxi Driver’s account shall be the responsibility of the Diva taxi Driver and the Diva taxi Driver shall be liable for any resulting financial loss. If a Driver believes their Account is being used without their permission, please contact us immediately on the Diva taxi Customer Care Line.  Diva taxi will not be liable for any unauthorized use of any Account. A Diva taxi Driver must not use any other Driver’s Account on any Diva taxi application. Any personal information provided in a Driver’s Account will be collected, used, and held in accordance with the rights and obligations under the law, as set out in Clause 17. Diva taxi reserves the right to suspend or deactivate a Driver’s account any time.
  4. Deferred Payment under some circumstances, a Diva taxi Driver may be offered the option of paying in installments/deferred payment on some of the charges or fees due to Diva taxi at the discretion of Diva taxi. The balance of deferred payment will be clearly displayed to Diva taxi Drivers in the Diva taxi Application. It is the responsibility of the Diva taxi Driver to contact the Diva taxi Support Desk in the event that they believe that the displayed balance is incorrect. Diva taxi Drivers understand and agree that we will make deductions from their earnings to settle the deferred payment balance. In the event that a Diva taxi Driver does not have sufficient earnings to meet the deferred payment terms then Diva taxi reserves the right to suspend the Diva taxi Driver’s account and collect all Diva taxi Equipment.
  5. Intellectual Property Rights With the exception of User Content (see Clause 7), all Content included on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labeled otherwise, belongs to or has been licensed by us.  All Content (including User Content) is protected by applicable Ugandan, Kenyan, Nigerian and international intellectual property laws and treaties. You may not reproduce, copy, distribute, sell, rent, sub-license, store, or in any other manner re-use Content from Our Application unless given express written permission to do so by Us. A User may: Access, view and use Our Application in a web browser (including any web browsing capability built into other types of software or app); Download Our Application (or any part of it) for caching; Print one copy of any page(s) from Our Application; Download extracts from the pages on Our Application; and Save pages from Our Application for later and/or offline viewing. Our status as the owner and author of the Content on Our Application (or that of identified licensors, as appropriate) must always be acknowledged. A User may not use any Content saved or downloaded from Our Application for commercial purposes without first obtaining a license from Us (or our licensors, as appropriate) to do so.
  6. User Content  User Content on Our Site includes (but is not necessarily limited to) product reviews, comments etc. An Account is required if a User wishes to submit User Content.  Please refer to Clause 3 for more information. A User agrees to be solely responsible for their User Content.  Specifically, they agree, represent and warrant that they have the right to submit the User Content and that all such User Content will comply with Our Acceptable Usage Policy, detailed below in Clause 12. A User agrees to be liable to us and will, to the fullest extent permissible by law, indemnify us for any breach of the warranties given by us under sub-Clause 6 A User will be responsible for any loss or damage suffered by us as a result of such breach. A User (or your licensors, as appropriate) shall retain ownership of their User Content and all intellectual property rights subsisting therein.  When a User submits User Content they grant Us an unconditional, non-exclusive, fully transferable, royalty-free, perpetual, worldwide license to use, store, archive, syndicate, publish, transmit, adapt, edit, reproduce, distribute, prepare derivative works from, display, perform and sub-license the User Content for the purposes of operating and promoting Our Application. In addition, the User also grants Other Users the right to copy and quote their User Content within Our Application. We may reject, reclassify, or remove any User Content from Our Site where, in Our sole opinion, it violates Our Acceptable Usage Policy, or If We receive a complaint from a third party and determine that the User Content in question should be removed as a result.
  7. Links to Our Application A Diva taxi Driver may use or create a link to our Application provided that: It is done in a fair and legal manner; It is not done in a manner that suggests any form of association, endorsement or approval on Our part where none exists; A Diva taxi Driver does not use any logos or trademarks displayed on Our Application without Our express written permission; and A Diva taxi Driver does not use our Application in a manner that causes damage to Our reputation or to take unfair advantage of it. Framing or embedding of Our Application on other websites is not permitted without Our express written permission.  Please contact Us at info@divataxi.net for further information. A Diva taxi Driver shall not link to Our Application from any other site the main content of which contains material that: is sexually explicit; obscene, deliberately offensive, hateful or otherwise inflammatory; promotes violence; promotes or assists in any form of unlawful activity; discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age; Is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person; Is calculated or is otherwise likely to deceive another person; Is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy; misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 7.4); implies any form of affiliation with Us where none exists; infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trademarks and database rights) of any other party; or Is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence. The content restrictions in sub-Clause 8.7 do not apply to content submitted to sites by other users or drivers provided that the primary purpose of the site accords with the provisions of sub-Clause 8.7. A User, for example, is not prohibited from posting links on general-purpose social networking sites merely because another user may post such content.  A Diva taxi Driver, however, is prohibited from posting links on websites which focus on or encourage the submission of such content from users.
  8. Links to Other Sites Links to other sites may be included on Our Application. Unless expressly stated, these sites are not under Our control.  We neither assume nor accept responsibility or liability for the content of third-party sites. The inclusion of a link to another site on Our Application is for information only and does not imply any endorsement of the sites themselves or of those in control of them.
  9. Disclaimers  Nothing on Our website constitutes advice on which a Diva taxi Driver shall rely.  It is provided for general information purposes only. Insofar as is permitted by law, we make no representation, warranty, or guarantee that Our Application will meet your requirements, not infringe on the rights of third parties, be compatible with all software and hardware, or that it be secure. We make reasonable efforts to ensure that the Content on Our Application is complete, accurate, and up-to-date.  We do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date.  Please note that this exception does not apply to information concerning services for sale through Our Site.
11 Our Liability To the fullest extent permissible by law, We accept no liability to any Driver for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Application or the use of or reliance upon any Content (including User Content) included on Our Application. To the fullest extent permissible by law, we exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Application or any Content included on Our Application. Our Application is intended for non-commercial use only.  If you are a business user, we accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage. Reasonable skill and care shall be exercised to ensure that Our Application is free from viruses and other malware.  However, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Application (including the downloading of any Content from it) or any other site referred to on Our Application. We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Application resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship. 12 Acceptable Usage Policy A Driver may only use Our Application in a manner that is lawful and that complies with the provisions of this Clause 14. A Driver must ensure that he or she complies fully with any and all local, national or international laws and/or regulations; A Driver shall Not use Our Application in any way, or for any purpose, that is unlawful or fraudulent; or for any purpose, that is intended to harm any person or persons in any way. We reserve the right to suspend or terminate access to Our Application if a user is in material breach of the provisions of this Clause 14 or any of the other provisions of these Terms of Use.  Specifically, we may take one or more of the following actions: suspend, whether temporarily or permanently, your Account and/or your right to access Our Site; remove any Driver Content submitted by a Driver that violates this Acceptable Usage Policy; issue you with a written warning; take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach; take further legal action against you as appropriate; disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or any other actions which We deem reasonably appropriate (and lawful). We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms of Use.   13 Changes to these Terms of Use   We may alter these Terms of Use at any time.  If We do so, details of the changes will be highlighted at the top of this page and a prompt may pop up at the time of your next usage of our application after such changes have been made.  Any such changes will become binding on the user upon first use of Our Application after the changes have been implemented. A User is therefore advised to check this page from time to time to acquaint themselves with any new changes that may have been affected.
  1. Contacting Us
To contact Us, please email Us at team@diva taxi.com or using any of the methods provided on Our contact page at www.diva taxi.com.
  1. Communications from Us By signing up for an Account a Driver agrees to receive communications from Diva taxi or any Diva taxi partner. Such notices may relate to matters including, but not limited to, service changes, changes to these Terms of Use, Our Terms of Sale, and changes to your Account. For questions or complaints about communications from Us, please contact Us at info@divataxi.net
  1. Law and Jurisdiction These Terms and Conditions and the relationship between the User and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the laws of the country in which the Application is licensed and the goods or services available in the Application are provided. If a User is a consumer, any dispute, controversy, proceedings or claim between him or her and Us relating to these Terms and Conditions, or the relationship between him or her and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of the country in which the Application is licensed and in which the goods or services available in the Application are provided. If a User is a business, any disputes concerning these Terms and Conditions, the relationship between the User and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of the country in which the Application is licensed and in which the goods or services available in the Application are provided.
 
Divataxi.net is operated by Diva taxi. (“we” or “Diva taxi”) who created this privacy policy (“Privacy Policy”) to demonstrate our commitment to privacy. We realize the importance of feeling safe online and want you to feel comfortable using our services (collectively, “Offerings”) and exchanging information on our web site located at divataxi.net (“Site”). This Privacy Policy outlines the privacy practices for the Site and is incorporated into and subject to the terms and conditions of our Terms of Service for the Site (the “Terms of Service”). If any term of this Privacy Policy is inconsistent or conflicts with any term of the Terms of Service, this Privacy Policy will control with respect to the subject matter of this Privacy Policy. Any capitalized term used but not defined in this Privacy Policy has the meaning set forth in the Terms of Service.By submitting Personal Data through our Site and/or Offerings, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your Personal Data in accordance with this Privacy Policy. Data we collect We collect Personal Data and Anonymous Data from you when you visit our Site and use our mobile applications, when you send us information or communications, and/or when you use our Offerings. “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your Personal Data; Anonymous Data does not permit the identification of individual persons. We may also collect or develop aggregated information, which may include Anonymous Data and Personal Data, provided that such information does not personally identify you or any of our other users (“Aggregated Data”). We collect Personal Data and Anonymous Data, as described below.
  1. Personal Data That You Provide to Us.In order to provide you with personalized services and features we ask you to register and establish your personal account (“Account”). During the registration process we will ask you for Personal Data such as your name, telephone number, gender, birth date, e-mail address, password, etc. This Personal Data is used to customize the Offerings to you and to provide you with personalized service. Depending on the part of the Offerings you are accessing, you may be asked at various times, for example, by filling out a form or survey, to provide Personal Data such as name, gender, e-mail address, and birth date. Personal Data is collected primarily to make it easier and more rewarding for you to use our Offerings.
If you purchase a service from us, we request certain personally identifiable information from you during the account creation process. You must provide contact information (such as name, email, and billing address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
  1. Personal Data Collected via Technology.To make our Offerings more useful to you, our servers (which may be hosted by a third party service provider) collect Personal Data from you, including browser type, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit. Like most Internet services, we automatically gather this Personal Data and store it in log files each time you visit our Site.
  2. Children.We do not intentionally gather Personal Data from users who are under the age of 18.
  3. USE OF YOUR DATA
  4. General.In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your Personal Data (i.e., e-mail address, gender, and password) to personalize our Offerings; to deliver personalized information to you; to send you administrative e-mail notifications, such as security or support and maintenance advisories; to respond to your questions; and to send you special offers related to our Offerings and for other marketing purposes of diva taxi. Your e-mail address is used to secure your Account and to make our personalized e-mail services available to you. You will only receive 2 types of messages from diva taxi:
  • Diva taxi updates and announcements regarding our service if you have opted-in during the registration process. At any time you can opt-out this by clicking the unsubscribe link in the email received.
  • Service emails, with no commercial purpose, related to your activity on Diva taxi, (registration confirmation, ticket purchase confirmation, departure request, rating request, etc) All these emails are necessary to provide the service.
  1. IP Addresses.We use your IP Address to help diagnose problems with our server, to administer our web site, and to track trends and statistics.
  2. Cookies.When you view our Site, we might store some information on your computer. This information will be in the form of a “cookie”or similar file. Cookies are small pieces of information stored on your hard drive to facilitate your current and future visits to our Site. We use cookies to deliver content specific to your interests, save passwords so you won’t have to enter it each time you visit the site, and for other purposes. You can set your web browser to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept the cookie. You can also set your browser to disable cookies. However, some parts of the Site may not work properly if you disable or reject cookies. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
Third Party Cookies The use of cookies by third parties is not covered by our privacy statement. We do not have access or control over these cookies. These third parties use session ID cookies to make it easier for you to navigate our site.
  1. Feedback.If you provide feedback on any of our Offerings to us, we may use such feedback for any purpose. We will collect any information contained in such communication and will treat the Personal Data in such communication in accordance with this Privacy Policy.
  2. E-mail Address.The e-mail address you submit to sign up for our service will never be sold to any third party. All e-mail you receive will be sent to you exclusively by Diva taxi, or by third party contractors in connection with your use of our services.
  3. DISCLOSURE OF YOUR DATA
  4. We do not share, sell, rent, or trade your personal information with third parties other than as disclosed within this privacy policy. we may in the future. We may share some or all of your Personal Data with our parent company (if we have one in the future), any subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy.
  5. Co-branded Service Offerings.We may enter into agreements with certain businesses (each, a “Partner Company”) pursuant to which we provide the Partner Company with a URL and a customer registration page co-branded with, or private labeled by, the Partner Company, and the Partner Company distributes and promotes the URL to its customers. A Partner Company may want access to Personal Data that we collect from its customers. As a result, if you register on a website through a Partner Company, we may provide your Personal Data to the Partner Company. Because we do not control the privacy practices of our Partner Companies, you should read and understand their privacy policies.
  6. Third Party Contractors.We may share your Personal Data with third party contractors or service providers (“Third Party Contractors”) to provide you with the services that we offer you through our Site; to provide technical support; to process payments; or to provide specific services in accordance with your instructions. These Third Party Contractors are required not to use your Personal Data other than to provide the services requested by us. You expressly consent to the sharing of your Personal Data with our Third Party Contractors for the sole purpose of providing the Offerings to you.
  7. Other Disclosures.Due to the existing legal regulatory and security environment, we cannot fully ensure that your private communications and other Personal Data will not be disclosed to third parties under certain circumstances. For example, we may be forced to disclose information to the government or third parties under court order, subpoena, or other circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Additionally, in the unlikely event we need to investigate or resolve possible problems or inquiries, we can (and you authorize us to do so) disclose any information about you to private entities, law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate. In addition, where we ask for your Personal Data and you are notified that the information we are collecting on that page will be shared with third parties, and in cases where you opt-in to share your Personal Data with third parties, those disclosures and opt-ins will override anything to the contrary in this Privacy Policy.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
  1. STORAGE AND SECURITY
The storage and security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL). We have implemented and follow reasonable industry standard technical and procedural measures to protect against unauthorized access and use of your personal information. We take appropriate security measures to protect against loss, misuse, and unauthorized access, alteration, disclosure, or destruction of your personal data. However, you should know that neither we nor any other web site can fully eliminate these risks. If you have any questions about security on our Web site, you can email us info@divataxi.net.
  1. OTHER WEBSITE LINKS
Our Site contains links to other web sites. Our provision of a link to any other website or location, such as Partner Company websites, is for your convenience and does not signify our endorsement of such other website or location or its contents. When you click on such a link, you will leave our Site and go to another site. During this process, another entity may collect Personal Data or Anonymous Data from you. Divataxi.net has no control over, does not review, and is not responsible for the privacy practices or the content of such other web sites. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of data after you click on links to such outside websites.
  1. UPDATING/DELETING YOUR ACCOUNT
  2. Changes to Personal Data.You can view and update the Personal Data you provided by logging into your Account on our website or mobile apps.
  3. Deleting your Personal Data. We retain your account information until you delete your account. You may request deletion of your Personal Data by sending a request to info@divataxi.net. We do retain some of your information after your account has been deleted as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations and to continue to develop and improve our Services. Where we retain information for Service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Services, not to specifically analyze personal characteristics about you.
  4. Opt-out.If you receive diva taxi messages or promotional communications by e-mail, you can at any time “opt-out” by following the unsubscribe instructions provided in the e-mail you receive. Should you decide to opt-out of receiving future mailings, we may share your e-mail address with our Third Party Contractors to ensure that you do not receive further communications from us.
  5. SERVICE-RELATED ANNOUNCEMENTS
Despite your indicated e-mail preferences, we may send you service-related announcements (such as, but not limited to, notice that we have changed the Offerings, the Terms of Service, or the Privacy Policy) when we believe it is necessary to do so. You may not opt-out of these communications, which are not promotional in nature, but if you do not wish to receive these announcements, you have the option to delete your Account. We will not have any liability whatsoever to you for any deletion of your Account.
  1. DISPUTE RESOLUTION
If you believe that we have not adhered to this Privacy Policy, please contact us by e-mail at info@divataxi.net. We will do our best to address your concerns. If you feel that your complaint has been addressed incompletely, we invite you to let us know for further investigation. If you and Company are unable to reach a resolution to the dispute.
  1. CHANGES TO THIS PRIVACY POLICY
We may amend this Privacy Policy at any time in our sole discretion. These changes will be effective immediately for new users of our Site or associated services. If we make any material changes to Privacy Policy, we will notify existing users by including a notice of these changes in an email that we send to our users and/or by prominently posting notice of the changes on our Site. The amended terms shall automatically be effective for existing users as indicated in the notice. If the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the newsletter described above, our dispatch of the newsletter containing such notice will nonetheless constitute effective notice of the changes described in the newsletter. If you do not agree to the revised Privacy Policy, you must discontinue using the Site and associated services. You agree that your continued use of this Site after notice of such amendment shall signify your acceptance of such change.
  1. CONTACTING US
If you have questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, you can email us at: info@divataxi.net